Ombudsman honours best banks at resolving complaints (November 2023)
At the OBS Annual Banking Awards ceremony in Johannesburg on 24 November, The Ombudsman for Banking Services (OBS), Reana Steyn, recognised top-performing banks and their staff that had delivered excellent service and performance judged on how they handled disputes during the OBS’s 2022/23 financial year. This was a landmark awards ceremony as the OBS prepares to amalgamate with the Long-term Insurance Ombudsman, Credit Ombud and Short-Term Insurance Ombudsman to form one entity.