After an influx of complaints about the repossession of vehicles by banks when people fall behind with their vehicle finance repayments, the Ombudsman for Banking Services (OBS), Reana Steyn, says it is necessary to clarify the rights of both consumers and banks in such circumstances.
At the OBS Annual Banking Awards ceremony, the top-performing banks were recognised for their efforts in resolving compaints.
It is no secret that technology has made it easier for fraudsters to steal and manipulate personal information through phishing emails, vishing calls, smishing SMS’s, malware attacks. These are also r
Although banks appear to be making greater efforts to resolve some types of consumer disputes internally, banking fraud related to current accounts and internet banking remains high on the list of com