ENCA Interview (television): What happens to financial losses suffered by banking customers following a kidnapping?

Following a spate of kidnappings where criminals are after sensitive banking information, the National Financial Ombudsman Scheme was interviewed by ENCA to discuss this in more detail.

https://video.wixstatic.com/video/748bf0_f691597e38e9432eaf19e6185168a974/480p/mp4/file.mp4