The Consumer Protection Act (CPA)
- Bullion PR
- Jan 23, 2023
- 1 min read
The Consumer Protection Act (CPA) makes it illegal for companies and institutions to use ambiguous and vague language associated with some contracts and professional literature. Lecturer at the Management College of Southern Africa (MANCOSA), Mishka Singh speaks about consumers signing contracts or buying products without fully understanding the language on the terms and conditions or on the packaging.